Overstock Bitcoin Refund – Positive report

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Hi guys, just wanted to quickly share an experience I just had.

Made a significant purchase >$1000 on Overstock.com, saw the Bitcoin payment option, and though "why not?" I'm an enthusiast and it seemed like a good idea to make my first true blue bitcoin transaction for goods/service.

As soon as I shipped the Bitcoin, a red screen came up saying: There was a problem with your order, it has been cancelled, please call customer service, etc. ….But the bitcoin was gone!

Called them, waited 2 mins, talked to a nice rep who had very little understanding of how bitcoin works. She told me the order was canceled and that I should just re-order and pay with a different method i.e. paypal or cc. I told her that sounded good, except one thing. Bitcoin was sent, and I can't get it back.

She forwarded me to the "pay support" department where they found the transaction, noted it still needed a few more confirmations to issue a refund, and that they would email me with a request for a return bitcoin wallet address later today or tomorrow. About an hour later I received the email.

I shipped them my wallet address, and I received the USD equivalent (at current rates) in bitcoin right away. Thankfully it was within a few bucks of the original payment.

I am very satisfied with the outcome, but it did scare the hell out of me for several minutes.

submitted by /u/Electroniton
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247 Bitcoin

Bitcoin News Search

1 News - 247 News - 247 Bitcoin - 1 Search


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